DELIVERY POLICY
lothDIY Delivery Policy: Bringing Fashion to Your Doorstep
At ClothDIY, we strive to provide efficient and reliable delivery services to ensure that your fashion finds reach you in a timely manner. Our Delivery Policy outlines the terms and conditions related to the shipping and delivery of orders placed on our website.
Shipping Options:
- We offer a variety of shipping options to accommodate your needs, including standard and expedited shipping.
- The availability of shipping options may vary depending on your location and the items in your order. You will be presented with available shipping options and associated costs during the checkout process.
Processing Time:
- Orders are typically processed and dispatched within 1-3 business days after payment confirmation, excluding weekends and holidays.
- Please note that custom or personalized items may require additional processing time before shipment. Any delays will be communicated to you via email.
Shipping Time:
- Shipping times vary depending on the shipping method selected and your location. Standard shipping typically takes 5-10 business days for domestic orders and 7-14 business days for international orders.
- Expedited shipping options are available for faster delivery, with estimated delivery times ranging from 2-5 business days for domestic orders and 5-7 business days for international orders.
Order Tracking:
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
- Please note that tracking information may take up to 24 hours to become available after your order has been dispatched.
Delivery Address:
- It is your responsibility to provide accurate and complete shipping information at the time of purchase. We are not liable for any delays or delivery failures resulting from incorrect or incomplete address details provided by the customer.
- If you need to update or modify your delivery address after placing your order, please contact our customer service team as soon as possible to make the necessary arrangements.
Delivery Fees:
- Shipping fees are calculated based on the selected shipping method, delivery destination, and the weight and dimensions of the items in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.
Delivery Restrictions:
- We currently ship to select countries worldwide. However, there may be certain restrictions and limitations on international deliveries due to customs regulations and shipping carriers’ policies. Please check our shipping information page or contact our customer service team for more details.
At ClothDIY, we are committed to providing a seamless and convenient shopping experience from start to finish. If you have any questions or concerns about our Delivery Policy, please don’t hesitate to contact us. We’re here to help ensure that your fashion finds are delivered safely and swiftly to your doorstep.
